Fast, Tracked Delivery
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Professional Lab-Quality Prints & Gifts
Delivery

Delivery times, dispatch windows and tracking.

Choose Click & Collect from our West Midlands stores or tracked UK delivery. This page explains production times, dispatch cut-offs, and when your order is likely to arrive.

Start an order View delivery timings
Click & Collect

Collect from Solihull or Stratford-upon-Avon. We send a ready-to-collect email as soon as your order is complete. Please bring your order number.

Tracked delivery

Tracked UK delivery with courier updates. Delivery speed depends on your selected service and when your order is dispatched.

Cut-off guidance

Orders approved by 3:00pm (Mon-Fri) are usually processed the same working day for eligible products. Later approvals roll to the next working day.

Estimated turnaround and delivery guide

The table below updates automatically using current UK time, the 3:00pm cut-off, and working-day logic. Standard items can dispatch same day before 3:00pm; Collagewall uses a longer dispatch rule.

Delivery option Dispatch estimate Expected delivery Notes

How to estimate your delivery date

1. Check production time

Your item enters production after payment and artwork approval. Bespoke products take longer than standard prints.

2. Add transit time

Once dispatched, tracked delivery is usually 1-2 working days. You will receive tracking when the parcel is collected by the courier.

3. Account for non-working days

Weekends and bank holidays are not counted as working days for production. Courier networks may also run reduced weekend services.

Dispatch, tracking and delays

  • If your order is approved after 3:00pm, dispatch planning starts on the next working day.
  • You will receive dispatch confirmation and tracking details by email once your parcel leaves us.
  • If tracking has not updated for 48 hours (working days), contact us with your order number and we will investigate with the courier.
  • If your order is time-sensitive (for example, a birthday/event date), add your deadline in checkout notes and we will advise the quickest viable option.

Delivery FAQs

Use this page's turnaround table as your guide. Most standard print orders are produced quickly, while canvas, aluminium and gifts take longer to make. After dispatch, tracked UK delivery is usually 1-2 working days.

Yes. Production timings are based on working days (Monday-Friday). Bank holidays and peak seasonal periods can add extra processing or courier transit time.

Prints up to 8x6 ship in letterbox-friendly packaging. Larger prints ship flat with reinforcement. Wall art ships with corner protection and padded wrapping to reduce transit damage risk.

Please send us your order number and photos of any damage to both the outer packaging and item. For delayed orders, share your tracking link and we will open a courier investigation and resolve quickly.

Contact us immediately. If your order has not entered dispatch, we can usually update the address. Once the parcel is with the courier, changes are limited and not always possible.

Need help with delivery?

Call your nearest store or send us a message—we’ll get you sorted.

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